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Branch Manager

The course to become responsible for one or more commercial branches in major cities.

Branch Manager
Why choose this course?

Branch Managers are responsible for one or more branches: they manage and coordinate their operation in every respect.

They deal with customers with problems or objections so that the customer experience is always positive.

They are in charge of fleet monitoring and management.

They manage and coordinate the activities of the people working in the branch so that it is a respectful and positive working environment in which they can grow their skills.

They oversee the financial management of the branch – from sales performance to customer and staff satisfaction and cost monitoring – and relations with ‘third parties’, i.e. professionals outside the company – such as maintenance, washing or transport companies.

Their challenges are the monthly sales budget, customer experience and team leadership.


Who is it aimed at?

It is suitable for you if you already have some coordination experience in sales, not limited to car hire, and want to enhance your skills so that you can manage and develop a sales team, coordinate the operational activities of a point of sale and manage relations with third parties.

Want a hand with choosing?
Leave your details in the form at the bottom. We will call you back and answer all your questions. 

After the course

In our field, Branch Managers are the figures with an overall and future vision for the branch. They welcome and guide customers and people working in the branch. They are the figures you can rely on and turn to in order to clear up doubts and map out personal and team improvement paths.

Branch Managers can grow further, leading more than one branch or more challenging branches, or becoming Area Managers or Area Directors. Or work in the Headquarters, in the Fleet or Sales departments, or in staff divisions, such as HR and Finance, Legal and Compliance.   

The remuneration for this role consists of a fixed part, which fully corresponds to the requirements of national contracts, plus an additional bonus part defined on the basis of achieved targets.

You will soon find out if this job is for you because every participant who meets the terms and deadlines of the course will have the opportunity to work immediately with a fixed-term contract, paid and managed according to the regulations of the country where it will take place, in one of the branches of our main partner Sixt, in England or in other European countries.

At the end of the programme, you will have acquired interpersonal, managerial and sales skills that will enable you to manage branches and sales teams, plan their activities, and oversee their growth.

Study plan

Among the subjects you will find the skills relevant to your chosen role, plus a business English course and an introductory course in a second foreign language. You can choose the one from the country where you would like to work during the course.

5 Learning Areas
  • Communicating with customers and colleagues
  • Working in a sales team
  • Managing difficult relationships: conflicts and emotions

Introduction to the car rental market:

  • the sector’s characteristics and potential, the target market and the type of target customer.
  • how short- and long-term rental works, the main rental contracts and online rental methods
  • English for working in sales
  • introductory course in a second foreign language
  • Sales negotiation
  • Sales planning
  • Financial management of the point of sale
  • Management and development of a sales team:
  • Managing a selection interview
  • Managing and developing people
  • Managing and developing a team
  • Managing third parties
  • Leadership

This is the time when you have the opportunity to put your skills and abilities into practice, the enthusiasm and desire to get involved and the spirit of adventure that drives you to explore new parts of the country or Europe.

During the training month, you can immediately put into play the skills you already have and are acquiring, in a paid fixed-term job in one of the branches of our main partner Sixt, either in England or in Europe, depending on the regulations of the country. Leave your contact details in the form below to receive all the information.

How the course works

It is free of charge to enrol and attend Mobility Business Institute .
Lessons will be online and live. They will be held on weekdays, in the mornings and afternoons

Each lesson includes a theory section, which is useful for learning the relevant notions for carrying out the activities of the chosen role, as well as more practical and experiential sections in order to immediately put acquired skills into practice.

We believe in a participatory, collaborative, experiential and reflective approach. You will be guided by teachers with long experience in their roles and in the topics they cover, but the relationship will be more based on interaction between participants than on a frontal lesson.

At the end of the lessons we will present you with a final test, which will also assist you in understanding your skills and will help you choose your internship.


At the end of the programme, before the start of the internship, you will receive an official certificate for the course you have taken.

Ask Me Anything

Leave your contact details in the form below and we will call you back to arrange a chat to clear up any doubts and receive any information you may find useful.

You can also get help navigating the different programmes to choose the one best suited to your aspirations and skills. In any case, if you leave your details you will receive a summary brochure with the different information and the four programmes

Mobility Business Institute courses are:


You will acquire specific skills in order to quickly familiarise yourself with the context in which you may be working and the activities you may have to perform.


The courses are full of additional skills, such as English and a second language of your choice, with which you can move and work anywhere.


You can follow the training directly from home or wherever you want, from your PC, smartphone, tablet or any device.


After just one month of free training, you can start your paid work experiences in your country or abroad.

International experiences

You can do your work experiences in your country or in one of the other European countries where branches of our main partner Sixt are present. The training month therefore includes a course in English and a second language of your choice, which you may need in your job.

Free of charge

We feel a social responsibility to develop and offer job opportunities.
This is why, as a Mobility Business Institute and together with our main partner Sixt, we want to play our part through specific, concrete and practical training that leads to real job opportunities.

Enquire about Mobility Business Institute courses

Leave your details and we will call you back for a chat where you can ask us any information you think would be useful for you.
In the meantime, you will immediately receive a free brochure with all course programmes.